Your Customer Representative has not signed the General Terms and Conditions yet to validate your company’s Keycopter account.
You will be able to use the Keycopter services as soon as it is done.
Our e-mail management system is under progressive recovery with some Customer Centres still impacted by a technical issue. We suggest to our Customers to keep prioritising Keycopter portal and Technical Request Management for ordering and communicating. For AOG events please use the Helpdesk contacts +334 42 85 97 97 or e-mail firstname.lastname@example.org